If you are living at Kelapa Gading MOI Apartment and looking for an Internet provider, you will realize that the apartment has 3 providers. Hypernet was the natural choice, because of their prices!
This is a timeline of their efficiency:
30th October 2012: Enquired at the administrative office, and was given a slip of paper with information of their 3 Internet providers
31st October 2012: Decided on Hypernet. Hypernet covers other residential buildings including
Apartemen MOI, Kelapa Gading Square
Apartemen Best Western Mangga Dua
Apartemen Pesona Bahari Mangga Dua
Apartemen Robinson Jembatan Dua
Apartemen Mutiara Bekasi
Apartemen Puri Indah
Apartemen Parama Pondok Indah
Received an email from their customer service officer, and was informed about their rates at MOI. I decided to go with the 100mbps connection at Rp250,000 (+10% PPN) per month (Pre-paid). Cable installations cost Rp550,000. So I made the payment over bank transfer, and informed the sales support over Blackberry Messenger. He informed that there is a waiting time of 2 weeks for cable installation. However, surprise surprise. By afternoon, someone from the apartment called to inform that they will be installing the cable now!
1st Nov 2012: Checked with sales support when network will be activated. He says someone will contact me. True enough, customer service called to inform me that someone from Hypernet will be coming to activate the network at 10:00AM the next day.
2nd Nov 2012: At 10:00AM SHARP, they arrived to activate the network, informing me the network password. This was done in 15 minutes... However, I'll need to get another router, as the current ADSL router is only suitable for Speedy connections. No idea whats the difference, but just do so....
Now, I'm typing this from my new internet connection setup in less than a week! Amazing!
